Terms & Conditions

Choppers Ink UK are dedicated to your total satisfaction. If you have any suggestions or comments please email us at admin@choppersink.co.uk.

Our contract
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Payment methods
We accept payments by debit/credit card. We use PayPal to process these payments, which accepts all major debit and credit cards including Amex. Payments will appear on your statement as either CHPPRSINKUK or CHOPPERSINKUK.

Delivery times
If the item is in stock, we will usually dispatch your order within 3-5 working days. If the item is not in stock, you will be notified by e-mail.

Substitution Items
From time to time online orders may exceed the stock we hold, if this is the case orders will be fulfilled on an order time basis, ie 'first come, first served'. Where we have no stock to fulfil an order, and we are unlikely to be able to order the item from the USA in an appropriate timescale, we reserve the right to offer a substitution item. The customer is under no obligation to accept the substitution offer and will be entitled to cancel their order, with a full refund, should they so wish.

Shipping and handling
We have a shipping and handling charge of 10% of your order value, rounded up to the nearest 50p or , with a minimum charge of 3 and a maximum charge of 10.

Orders outside of the UK are not automatically accepted. The standard shipping charge will be applied and you will be subsequently e-mailed with final shipping charges. These need to be settled by debit/credit card prior to shipment.

Customs Duty
All prices for Clothing and Accessories includes Customs Duty and there will be no further charges with the exception of the standard shipping charges specified above.

Exchange Rates
All prices are shown on this site in Great Britain Pounds. For clothing and accessories the prices displayed are the total cost for the item except for the standard shipping charges shown above.

Returns policy
Our 14 day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item - see our Refunds Policy below. We can only accept the return of opened items if they are faulty.

Refunds policy
Items returned because they are damaged, defective or incorrect
If you are returning an item because of an error on our part or, in accordance with our returns policy, because it is damaged or defective, we will refund the delivery charges incurred in sending the item to you. Choppers Ink UK will check all items returned as damaged or defective. In the event we find no fault, we reserve the right to re-charge you for the item/s and to recover our fees and expenses from you.

Items returned within the seven-day cooling off period
Customers from the European Union are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm. Where you are withdrawing from your purchase within the seven working day cooling-off period, and there has been no error on our part, we will refund the cost of the item and the cost of sending the item to you.

Items returned under the 14-day returns guarantee
Where you are withdrawing from your purchase between 7 and 14 days after delivery, and there has been no error on our part, we will refund only the cost of the item.

Privacy policy
We do not disclose buyers' information to third parties other than when order details are processed as part of order fulfillment i.e., for goods delivery purposes. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item.

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software and stored using 128-bit encryption. We reveal only the last digits of your credit card numbers when confirming an order, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

Copyright
All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Choppers Ink UK, its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Choppers Ink UK and its affiliates and is protected by United Kingdom and international copyright and database right laws.

Choppers Ink UK and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please e-mail us at admin@choppersink.co.uk.

We may amend this User Agreement at any time by posting the amended terms on our site.
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