Shipping & Returns

Delivery times
If the item is in stock, we will usually dispatch your order within 3-5 working days. If the item is not in stock, you will be notified by e-mail.

Shipping and handling
We have a shipping and handling charge of 10% of your order value, rounded up to the nearest 50p or , with a minimum charge of 3 and a maximum charge of 10.

Orders outside of the UK are not automatically accepted. The standard shipping charge will be applied and you will be subsequently e-mailed with final shipping charges. These need to be settled by debit/credit card prior to shipment.

Customs Duty
All prices for Clothing and Accessories includes Customs Duty and there will be no further charges with the exception of the standard shipping charges specified above.

Returns policy
Our 14 day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item - see our Refunds Policy below. We can only accept the return of opened items if they are faulty.

Refunds policy
Items returned because they are damaged, defective or incorrect
If you are returning an item because of an error on our part or, in accordance with our returns policy, because it is damaged or defective, we will refund the delivery charges incurred in sending the item to you. Choppers Ink UK will check all items returned as damaged or defective. In the event we find no fault, we reserve the right to re-charge you for the item/s and to recover our fees and expenses from you.

Items returned within the seven-day cooling off period
Customers from the European Union are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm. Where you are withdrawing from your purchase within the seven working day cooling-off period, and there has been no error on our part, we will refund the cost of the item and the cost of sending the item to you.

Items returned under the 14-day returns guarantee
Where you are withdrawing from your purchase between 7 and 14 days after delivery, and there has been no error on our part, we will refund only the cost of the item.

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